Recovery Specialist

4 weeks ago

Elkhart, Indiana, United States Inova Federal Credit Union Full time

Key Responsibilities:

As a Recovery Specialist at Inova Federal Credit Union, you will be responsible for reviewing and documenting the status of charged-off accounts and negative share accounts. You will also initiate telephone contact with members, attorneys, and collection agencies to resolve outstanding debts.

Account Management:

You will review and prepare accounts for legal action or transfer to an outside collection agency. Additionally, you will utilize skip tracing techniques to locate members when necessary.

Compliance and Reporting:

You will maintain Credit Union compliance with state and federal laws and regulations, including bankruptcy law, debt collection and reporting, and privacy law.

Communication:

You will generate and send collection letters and adverse action letters to members.

Professional Development:

As a Recovery Specialist, you will have the opportunity to work with a team of professionals in a dynamic and fast-paced environment.

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