Retail Sales Associate
4 weeks ago
Vuori is a dynamic apparel company that's redefining the athletic wear industry. Our mission is to inspire people to live an active, creative, and fulfilling life. We're looking for a talented Retail Sales Associate to join our team and help us achieve this goal.
Job SummaryThe Retail Sales Associate will be responsible for creating an exceptional customer experience by providing top-notch service, product knowledge, and a positive attitude. This role requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment.
Key Responsibilities- Forge lasting relationships with customers through insightful product knowledge and a happy, optimistic outlook.
- Work collaboratively with the sales team to ensure each customer receives the best service possible.
- Greet customers in a timely, authentic, and engaging manner.
- Prepare the fitting rooms, find sizes, and provide honest, knowledgeable feedback to customers regarding merchandise style and fit.
- Achieve sales goals in a team-based commission environment.
- Stay up-to-date on new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
- Assist in the completion of projects while keeping the focus on customer experience.
- Communicate inventory needs to support business goals.
- Ensure the sales floor is stocked every evening.
- Collaborate with management in areas of inventory management.
- Ensure the retail store is cleaned on a regular basis, including floors and bathroom.
- Understand and execute cash control procedures, including bank deposits and petty cash.
- Assist in the implementation and maintenance of all merchandising/visual directives.
- Ensure the selling floor is neat, clean, organized, and reflects the correct visual image at all times.
- Identify and communicate product concerns in a timely manner.
- Must be available to work nights, weekends, and holidays.
- Must adhere to scheduled shifts with punctuality.
- Ability to develop relationships with customers and colleagues.
- Ability to positively and proactively handle customer concerns.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Ability to quickly learn new procedures and processes.
- Strong organizational skills and follow-through skills.
- Excellent communication and interpersonal skills.
- High level of ownership, accountability, and initiative.
- Eager to develop new skills and responsive to feedback.
Pay Range: $17 - $18
Benefits:
- Employee Discount
- 401(k)
All your information will be kept confidential according to EEO guidelines.
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