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Slot Operations Assistant

2 months ago

Lincoln City, Oregon, United States Chinook Winds Casino Resort Hotel Full time

{"h1": "Slot Operations Assistant", "p": "At Chinook Winds Casino Resort Hotel, we are seeking a highly motivated and customer-focused Slot Operations Assistant to join our team. As a key member of our slot operations team, you will be responsible for providing exceptional guest service by assisting customers with slot operations and selling change.

Responsibilities:

* Provide customers with information and technical assistance regarding machine operations.
* Sell change to customers in assigned area.
* Offer and enroll customers in Chinook Winds Winners Circle Players Cards.
* Maintain accurate balances in assigned bank.
* Assist customers with machine malfunctions and disputes.
* Complete machine preventative maintenance tasks as assigned.
* Assist Slots Supervisor with various duties.
* Maintain a clean work area and provide information on casino events and services to guests.
* Attend required meetings and training sessions.

Requirements:

* Must be 21 years or older.
* Competency Statements: Accountability, Communication Skills, Customer Oriented, Enthusiastic, Interpersonal.
* Education: High school diploma or GED preferred.
* Experience: One year of customer service and cash handling experience preferred.
* Certificates & Licenses: Must obtain a Siletz Tribal Gaming License.
* Other Requirements: Basic math skills required.

Physical Demands:

* Physical Demands: Lift/Carry, Stand, Walk, Handle/Finger, Reach, Push/Pull, Climb, Crawl, Squat/Kneel, Bend.
* Other Physical Requirements: Vision: Near and Far, Sense of Sound.

Work Environment:

* Work in a busy gaming environment with moderate to loud noise levels and smoke.
* Working Conditions: Pass pre-employment screenings and complete introductory period.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Apply today and join our team at Chinook Winds Casino Resort Hotel

", "lang_code": "en"}