Collision Repair Specialist

4 weeks ago

Hoover AL, United States Hendrick Automotive Group Full time

Job Summary:

Hendrick Chrysler Dodge Jeep Ram Collision Center is seeking a skilled Collision Repair Specialist to join our team. As a Collision Repair Specialist, you will be responsible for identifying and performing necessary body repair work in accordance with factory and Collision Center specifications.

Key Responsibilities:

  • Examine body damage on customer vehicles
  • Identify necessary body repair work
  • Estimate cost of body work
  • Request necessary parts
  • Perform body repairs, including removing damaged body parts and replacing with fixed or new parts
  • Document repairs performed
  • Perform body repairs efficiently and according to Collision Center and insurance company guidelines
  • Maintain CSI at or above Company standards
  • Maintain an organized, clean, and safe work area
  • Participate in required training
  • Record all hours worked accurately in company timekeeping system
  • Follow Safeguards rules and regulations
  • Demonstrate the Company's Core Values
  • Comply with Company policies and procedures
  • Observe all Federal, State, Local, and Company safety rules and regulations in the performance of duties

Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Education:

A GED, High School Diploma, Associate Degree, Bachelor Degree, Master Degree, or Doctorate Degree in a related field is preferred.

Field of Study/Work Experience:

A background in Automotive, Accounting, Business, Human Resources, or Information Technology is desired.

Desired Work Experience:

Up to 3 years, 3-5 years, or 5+ years of experience in a related field is preferred.

Certificates and Licenses:

A valid Driver's License is required.

Computer Skills:

Basic computer skills to utilize timekeeping system and ability to learn parts department computer inventory and ordering system.

Communication Skills:

Ability to understand and follow instructions, communicate effectively with customers and company personnel.

Attendance Expectations:

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands:

Must be able to lift up to 80 pounds.

Environment Demands:

Duties are performed primarily in the Collision Center. Work includes movement of vehicle body parts, working in various physical positions, and the safe operation of power tools and test equipment.

Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability:

Ability to add, subtract, multiply, and divide.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Ability to understand and follow technical manuals.

Core Values:

To perform the job successfully, an individual should demonstrate the following Core Values:

Servant Leadership:

Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect:

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity:

Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm:

Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning:

Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Accountability at All Levels:

Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Commitment to Continuous Improvement:

Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

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