Customer Experience Manager

6 days ago


Kingston, Rhode Island, United States Global Partners Full time
About Us

Global Partners LP is a leading provider of gasoline stations and convenience stores with nearly 1,600 locations in the Northeast.

We are committed to delivering exceptional customer experiences and fostering a culture of innovation and growth.

This role plays a critical part in our success by supervising store operations and personnel in the absence of senior management.

The Guest Service Supervisor ensures company policies and procedures are followed while delivering high-quality customer service, maintaining store safety and appearance.

  • Supervise store operations and personnel to ensure seamless delivery of customer services.
  • Ensure compliance with company policies and procedures.
  • Coach and direct employees to provide excellent customer service.
  • Maintain awareness of cleanliness both inside and outside of the store.
  • Perform light equipment and yard maintenance.
  • Order and receive merchandise according to inventory guidelines.

Requirements

  • High School Diploma or equivalent.
  • Ability to work unsupervised.
  • Flexibility to work weekend, holiday, and/or evening shifts.
  • Reliable transportation and valid driver's license.
  • Ability to communicate effectively with associates and guests.


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