Technical Solutions Expert
3 days ago
ServiceNow is seeking an experienced Technical Solutions Expert to join our team. In this role, you will be responsible for developing and positioning industry-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.
Duties and Responsibilities- Serving as a technical, industry, and domain expert on a client-facing sales team pursuing customers and prospects across one or multiple industry markets
- Leading discovery workshops to determine customers' challenges and delivering persona and value-based product demonstrations to align our solution with customer needs
- Developing client partner relationships and guiding strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreements
- Providing feedback to product management to influence the product roadmap and strategy in support of your customers and changing market dynamics
- Sharing and learning best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
- Staying current on competitive analysis and market differentiation, and supporting marketing events including executive briefings, conferences, user groups, and trade shows
- 10+ years of pre-sales solution consulting or sales engineering experience in Enterprise Applications
- Industry experience in Manufacturing, Technology, or Telco desirable
- Proficiency with the ServiceNow platform or technical expertise with other enterprise cloud software solutions
- Experience working collaboratively with product management, product marketing, partners, and professional services
- Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence
- Travel, as necessary
The estimated salary range for this position is between $120,000 and $180,000 per year, depending on location and experience. We also offer a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
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