Primary Care Assistant
3 weeks ago
Primary Care Assistant
About the Role:We are seeking a highly skilled Primary Care Assistant to join our team at Brigham & Women's Physicians Organization(BWPO). This is an excellent opportunity for someone who is passionate about delivering exceptional patient care and has excellent communication skills.
Key Responsibilities:- Create an unparalleled experience for patients and their families
- Schedule appointments, respond to requests, and utilize knowledge of access to meet patient needs
- Track and address no-shows and cancellations, continuously improve scheduling templates
- Check in and out patients, update contact information and preferences, collect copays, and ensure all forms are completed
- Courteously help patients navigate the practice and healthcare system, clearly answer questions, and transfer patients to the right person when necessary
- High school diploma or equivalent required; post-high school education preferred
- Minimum one year of applicable work experience required
- Additional training in office systems preferred
$60,000 - $80,000 per year, depending on experience
Benefits:Competitive salary, comprehensive benefits package, and opportunities for career growth and development
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