Patient Services Coordinator

4 days ago


Port Clinton, Ohio, United States ProMedica Full time

Job Description

ProMedica is seeking a skilled Medical Assistant to join its team, working in a patient-centric care delivery model. This part-time position offers the opportunity to work independently, prioritize tasks, problem-solve, and work cooperatively with faculty and staff.

Responsibilities

  • Deliver direct patient care services under supervision, adhering to ProMedica's values and promoting a safe patient experience.
  • Work closely with providers and leadership to improve patient satisfaction through daily patient care, clerical support, and ongoing projects.
  • Prepare patients for visits by taking vital signs, documenting orders, arranging support services, and preparing exam rooms.
  • Perform specialized tests, such as pulmonary function tests and phlebotomy procedures, as needed.
  • Support various office functions, including calls, documentation, scanning, and customer service.
  • Triage patient telephone calls, record accurate messages, and obtain instructions from providers when necessary.
  • Maintain a superior customer experience through teamwork, communication, and active participation in staff meetings.

Requirements

  • Able to promote exceptional internal and external customer satisfaction and superior patient experience.
  • High school graduate or equivalent required; completion of a recognized MA program or applicable medical certification preferred.
  • 1+ years of experience in direct patient care preferred.

Salary and Benefits

The estimated salary range for this part-time position is $18-22 per hour, based on location and experience. ProMedica offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and opportunities for professional growth and development.



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