Title:
Barista

Company:
Jam

Company Overview:
Jam is a vibrant brunch establishment located in the heart of the community.

We are dedicated to offering a distinctive dining experience that merges outstanding cuisine, innovative beverages, and exceptional service.

As a beloved spot for locals and visitors alike, we focus on creating unforgettable experiences for our patrons, whether they are commemorating a special event or bidding farewell to loved ones.

Position Overview:
We are on the lookout for enthusiastic and talented individuals to join our team as Baristas. The ideal candidates will have a profound love for coffee, craft beverages, and outstanding customer service abilities.

From crafting the ideal espresso to concocting a signature cocktail, baristas at Jam are vital representatives of our brand and play a crucial role in fostering a warm and inviting environment for our guests.

Responsibilities:

• Expertly prepare and serve a variety of espresso-based drinks and both alcoholic and non-alcoholic beverages, ensuring precision and attention to detail.
• Greet guests with warmth, engage them in a friendly and professional manner, and provide attentive service throughout their visit.
• Showcase knowledge of coffee, beer, and wine selections, offering recommendations and insights based on guest preferences.
• Mix and present beverages according to established recipes and standards, ensuring consistency and quality with each drink.
• Maintain a tidy and organized beverage area, including proper storage and rotation of ingredients.
• Monitor inventory levels and restock supplies as necessary to ensure efficient operations.
• Process cash and credit transactions accurately, reconciling cash drawers at the end of each shift.
• Adhere to responsible alcohol service practices, including verifying identification and monitoring guest consumption levels.
• Collaborate with team members to ensure effective communication and coordination of service.
• Follow all safety and sanitation protocols, including proper handling of food and equipment.
• Stay updated on current beverage trends and share knowledge with colleagues and guests.
• Address guest inquiries and concerns professionally, striving to resolve issues to the satisfaction of both the guest and the establishment.

Qualifications:

• Previous experience in a high-volume café or restaurant setting is preferred but not mandatory.
• Strong understanding of coffee, beer, and wine.
• Excellent communication and interpersonal skills, with the ability to engage positively with guests and colleagues.
• Ability to thrive in a fast-paced environment, multitasking while maintaining attention to detail.
• TIPS certification is preferred but can be obtained post-hire.
• Willingness to work flexible hours, including weekends and holidays.

Joining our team at Jam provides the chance to be part of a supportive and collaborative work atmosphere where your contributions are valued.

If you are eager to embark on a fulfilling career in the hospitality sector and contribute to the success of our establishment, we would be delighted to hear from you.

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