Customer Service Specialist

3 weeks ago


Youngstown, Ohio, United States Chico's Full time
Job Summary

We are seeking a highly motivated Sales Associate to join our team at Chico's FAS, Inc. As a Sales Associate, you will be responsible for supporting Management in promoting a customer-focused sales culture and driving results.

Key Responsibilities
  1. Drive for Results
    • Utilize sales techniques and communicate product knowledge to customers to meet company sales goals;
    • Maintain knowledge of current sales and promotions;
    • Maintain standards in merchandise handling, presentation, and loss prevention.
  2. Customer Experience
    • Model and promote MAPS principles and standards to provide exceptional customer service;
    • Ensure prompt resolution of customer concerns;
    • Reinforce buying decisions at the checkout and achieve add-on goals.
  3. Operational Excellence
    • Support replenishment activities to maintain a full and abundant store;
    • Assist with visual directives, including floor sets, window changes, and signage placement.
Requirements

To be successful in this role, you should have:

  • High School diploma or equivalent;
  • Retail or sales experience preferred;
  • Excellent communication and customer service skills;
  • Able to learn or adapt to technology provided by the company;
  • Strong organizational skills and ability to multitask in a fast-paced environment.
Estimated Salary Range

$40,000 - $55,000 per year, depending on location and experience.



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