Hospitality Ambassador

2 weeks ago

Lebanon, Pennsylvania, United States Shaner Hotel Group Full time

Key Responsibilities:

  • We are seeking a skilled Front Desk Agent to provide exceptional customer service to our hotel guests.
  • Responsibilities include handling guest complaints, processing check-ins and check-outs, and generating daily reports.
  • Able to work a flexible schedule, including weekends and holidays.

About the Role:

  • Provide superior guest services, including check-in/check-out and payment processing.
  • Communicate effectively with guests, management, and co-workers.
  • Computer experience preferred, bilingual English/Spanish a plus.

Requirements:

  • High school graduate or equivalent.
  • Minimum one year customer service experience.
  • Ability to work in a fast-paced environment.

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