Security Communications Specialist

4 days ago


Rancho Cucamonga, California, United States Intergraded Security Management Group Full time

Job Overview:

We are seeking an experienced Public Safety Dispatcher to join our team at ISMG. This role involves responding to emergency calls, dispatching patrol units, and maintaining contact with field units.

About Us: ISMG provides comprehensive physical security solutions to clients across the country.

Key Responsibilities:

  • Receive emergency calls from the public and determine the nature and location of the emergency
  • Coordinate emergency calls and relay information and assistance requests involving other public safety agencies
  • Maintain contact with all units on assignment and maintain the status and location of patrol field units
  • Answer non-emergency and maintenance service calls for assistance
  • Perform various record-keeping via the CAD system and prepare related reports
  • Learn departmental policies and procedures for service requests
  • Learn geographic features and streets within the area served
  • Learn police codes, practices, and methods
  • Work under pressure and make sound emergency decisions
  • Effectively and courteously deal with the public
  • Work various shifts and holidays as assigned
  • Communicate clearly and concisely, both orally and in writing
  • Establish and maintain effective cooperative working relationships with those contacted during work

Requirements:

  • Equivalent to the completion of the twelfth grade
  • 2 years of general clerical experience
  • Typing speed of 45 corrected wpm
  • Possession of, and continuously throughout employment, a valid CA Class C Driver's License
  • Certificated POST-Basic Dispatch training preferred

Benefits:

  • Company Contributed Health Insurance after 60 days
  • Dental Insurance
  • Vision Insurance
  • Accrued Vacation Time
  • (8) Paid Holidays Per year
  • Accrued Sick Time
  • Aflac disability coverage
  • Shift differential pay for the graveyard shift
  • Company-paid life insurance
  • Company-paid accidental death insurance
  • Bi-weekly payroll with direct deposit
  • 401(k) plan


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