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Pharmacy Customer Service Representative

2 months ago


Hingham, Massachusetts, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Engage with customers, respond to their inquiries, and resolve any issues in a timely and professional manner.
  • Pharmacy Operations: Assist pharmacists in processing prescriptions, handling cash transactions, and maintaining accurate records.
  • Store Maintenance: Ensure the store is clean, organized, and well-stocked, and perform tasks as assigned by management.
  • Inventory Management: Assist with inventory management activities, including ordering, unpacking, and storing shipments of pharmaceuticals.
  • Training and Development: Participate in ongoing training and development programs to enhance your skills and knowledge in pharmacy operations and customer service.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous experience in a retail or pharmacy environment preferred.
  • Skills: Excellent communication and customer service skills, basic math skills, and ability to work in a fast-paced environment.
What We Offer

As a Pharmacy Customer Service Associate at Walgreens, you will have the opportunity to work in a dynamic and supportive environment, with opportunities for professional growth and development. We offer competitive compensation and benefits, as well as a comprehensive training program to help you succeed in your role.