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Apartment Locator

2 months ago

Irving, Texas, United States Sigma Relocation Group & UMoveFree Full time
Job Description

Sigma Relocation Group & UMoveFree is seeking a highly motivated and energetic Apartment Locator to join our team. As an Apartment Locator, you will be responsible for assisting prospective renters in finding their ideal apartment. You will work with a team of Apartment Finding Specialists, who will provide you with leads from millions of renters who have used our award-winning service. Your primary role will be to follow up with these leads, provide exceptional customer service, and assist them in finding their dream apartment.

Sigma Relocation Group is one of the fastest growing real estate companies in the country, and our flagship brand, UMoveFree Apartment, is the largest and most popular apartment finding service in Texas with operations throughout the Dallas / Fort Worth, Greater Houston, Greater San Antonio and Greater Austin areas. Our service is free to renters, and we are paid a referral fee from the apartment where they lease. We pride ourselves in treating our customers and employees with honesty and respect, and our A+ Better Business Bureau rating is a testament to our commitment to excellence.

Responsibilities
  • Provide Exceptional Customer Service: Assist prospective renters in finding their ideal apartment by following up on leads provided by UMoveFree and providing exceptional customer service.
  • Communicate Effectively: Communicate effectively with prospective renters over the phone, email, and text messages.
  • Conduct Property Tours: Conduct virtual and in-person property tours with prospective renters.
  • Maintain Accurate Records: Maintain accurate records of customer interactions and rental data in our CRM system.
  • Build Relationships: Build strong relationships with property managers and leasing agents to ensure accurate and up-to-date apartment listings.
  • Stay Up-to-Date: Stay up-to-date on apartment market trends and rental rates in assigned areas.
  • Attend Meetings: Attend team meetings and training sessions as required.
Requirements
  • Texas Real Estate License
  • Education: High school diploma or equivalent; some college coursework or degree preferred.
  • Experience: 1-2 years of customer service or sales experience.
  • Skills: Excellent communication and interpersonal skills.
  • Ability: Ability to work efficiently and effectively in a fast-paced, deadline-driven environment.
  • CRM Experience: Familiarity with CRM systems is a plus.
Benefits
  • Medical, Dental, Vision, and Life Insurance
  • Flexible Scheduling: Set your own schedule (37 hours / 5 days per week minimum)
  • Option for Hybrid Schedule: Option for Hybrid schedule after 90 days
  • Generous Paid Time Off: Generous Paid Time Off, Personal Leave, and Paid Holidays
  • Work/Life Balance: Work/Life Balance - We promote a healthy work/life balance by getting all of our work done in a standard 40 hour work week. Leave work at work.
  • Ongoing Training: Ongoing Training and Continuing Education