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Restaurant Host

2 months ago

Chicago, Illinois, United States Pizzeria Portofino Full time
Job Description

About the Role:

We are seeking a highly skilled and enthusiastic Host to join our team at Pizzeria Portofino. As a Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their dining experience.

Key Responsibilities:

  • Guest Experience: Greet guests with a smile and ensure they feel welcome and comfortable throughout their visit.
  • Seating and Table Management: Efficiently manage seating and table assignments to minimize wait times and ensure a smooth dining experience.
  • Communication: Answer phone calls, take reservations, and respond to guest inquiries in a professional and courteous manner.
  • Teamwork: Collaborate with servers, bartenders, and kitchen staff to ensure seamless service and a positive guest experience.
  • Coat Check and Miscellaneous Duties: Assist with coat check and other duties as assigned by management.

Requirements:

  • Communication Skills: Excellent verbal and written communication skills to effectively interact with guests and team members.
  • Teamwork: Ability to work collaboratively in a fast-paced environment and adapt to changing situations.
  • Attention to Detail: Maintain accurate guest counts, wait times, and other important information to ensure efficient service.
  • Physical Demands: Ability to stand for long periods, move quickly and safely, and lift up to 50 pounds.

What We Offer:

  • Competitive Pay and Benefits: We offer a competitive salary and benefits package to our team members.
  • Opportunities for Growth: We are committed to helping our team members grow and develop their skills and careers.
  • Fun and Supportive Work Environment: We pride ourselves on creating a positive and supportive work environment that encourages teamwork and camaraderie.