Patient Services Representative

4 days ago


Vero Beach, Florida, United States Florida Cancer Specialists Full time
About the Position

This Patient Services Representative will be the first point of contact for patients and visitors to our medical clinic. As such, they will be responsible for providing exceptional customer service, answering questions, and resolving issues in a professional and courteous manner.

The ideal candidate will possess excellent communication skills, both written and verbal, as well as the ability to multitask and prioritize tasks effectively. They will also be able to maintain confidentiality and handle sensitive information with discretion.

We are looking for a friendly and approachable individual who is passionate about delivering outstanding patient care. If you have experience in a customer-facing role and possess excellent interpersonal skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Providing exceptional customer service to patients and visitors
  • Answering phone calls and responding to emails
  • Directing patients to the appropriate department or physician
  • Maintaining accurate records and reports

Requirements
  • High school diploma or equivalent required
  • 1-2 years of experience in a customer-facing role preferred
  • Excellent communication and interpersonal skills
  • Ability to maintain confidentiality and handle sensitive information

Benefits
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Why Work With Us?

We are a leading provider of cancer care services, dedicated to delivering exceptional patient outcomes and experiences. Our team is passionate about making a difference in the lives of our patients and their families. We offer a range of benefits and perks, including a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and dedicated individual who shares our values and passion for delivering exceptional care, we encourage you to join our team.

EEO Statement

We are an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives.

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