Service Excellence Manager
1 week ago
We are seeking a highly skilled and experienced Service Excellence Manager to join our team at Campiello Restaurant. As a key member of our dining room operations, you will be responsible for providing exceptional guest service, ensuring seamless table management, and leading a high-performing team of servers and hosts/hostesses.
Job Summary:
The Service Excellence Manager is the direct contact and face of Campiello with guests, responsible for creating a memorable dining experience. You will be the point of contact for all guest inquiries, concerns, and feedback, ensuring prompt resolution and maintaining a positive reputation for our restaurant.
Duties and Responsibilities:
- Greet guests upon arrival, escort them to their tables, and provide menus
- Assign servers and ensure smooth table management
- Provide exceptional guest service, responding promptly to guest inquiries and resolving concerns
- Supervise and train new staff members, reinforcing Campiello's service standards
- Collaborate with kitchen staff to ensure timely delivery of food and beverages
- Maintain a clean and organized dining area, adhering to health and safety standards
Requirements:
- 2+ years of experience in a similar role, preferably in a fine dining or upscale casual setting
- Excellent communication and interpersonal skills
- Ability to multitask, prioritize tasks, and work under pressure
- Strong leadership and training skills, with experience in supervising and mentoring staff
- Familiarity with restaurant software and technology, including POS systems and online ordering platforms
- Physical stamina to stand for long periods, lift heavy objects, and move quickly during peak hours
Salary and Benefits:
The estimated salary for this position is $45,000 - $55,000 per year, depending on experience. Benefits include comprehensive health insurance, paid time off, and opportunities for professional growth and development.
About Us:
Campiello Restaurant is a family-owned business dedicated to providing an exceptional dining experience in a warm and welcoming atmosphere. We are committed to using only the freshest ingredients, supporting local suppliers, and fostering a positive community presence.
-
Large Scale Construction Manager
7 days ago
Naples, Florida, United States Project Manager Construction Full timeAbout the Role:We are seeking a skilled Construction Project Lead to join our team at Project Manager Construction. This is an excellent opportunity for an experienced professional to take on a challenging role and deliver complex construction projects to the highest standards. The estimated salary for this position is $160,000 - $200,000 per year, depending...
-
Service Excellence Representative
4 weeks ago
Naples, Florida, United States Vaco Full timeWe are seeking a Service Excellence Representative to enhance our customer experience. As the face of our brand, you will provide exceptional service to individuals requiring assistance with their internet services, whether it's troubleshooting technical issues, canceling accounts, setting up new services, or returning equipment.Key Responsibilities:Customer...
-
Service Excellence Representative
2 weeks ago
Naples, Florida, United States HomeTeam Pest Defense Full timeAbout UsHomeTeam Pest Defense is a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA. We are a financially stable and growing company, committed to delivering exceptional services to our customers. Our Women's Leadership Initiative inspires, empowers, and assists women in their professional development, promoting a culture of inclusivity...
-
Tire Service Management Position
6 days ago
Naples, Florida, United States Tire Choice Auto Service Centers Full timeAbout This RoleWe are seeking an experienced Automotive Store Manager to lead our store operations and drive sales growth. As a key member of our leadership team, you will be responsible for managing store staff, ensuring excellent guest service, and promoting products and services to increase revenue.Estimated Salary: $100,000 - $150,000 per year based on...
-
Service Department Manager
1 week ago
Naples, Florida, United States Tuffy Tire & Auto Full timeKey ResponsibilitiesManage a team of skilled service writers and advisors to ensure efficient workflow and high customer satisfaction.Mentor employees on best practices for improving sales and customer service techniques.Oversee the flow of service department paperwork, including manuals, invoices, and repair orders.Ensure repairs and maintenance tasks are...
-
Lifestyle Services Manager
2 weeks ago
Naples, Florida, United States Marriott International, Inc Full timeJob Title: Lifestyle Services ManagerWe are seeking an experienced Lifestyle Services Manager to join our team at Marriott International, Inc. In this role, you will be responsible for managing lifestyle services, including recreation activities, fitness programs, and entertainment events. The estimated salary for this position is $48,000 - $68,000 per year,...
-
Naples, Florida, United States Williams-Sonoma Full timeWilliams-Sonoma, Inc. is seeking a highly motivated Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service and ensuring a seamless shopping experience for our customers.About the RoleThis is a part-time position that requires flexibility and adaptability. You will work closely with our sales...
-
Customer Service Manager
1 week ago
Naples, Florida, United States Ductz Full timeJob SummaryDuctz is seeking a skilled Office Manager to oversee day-to-day operations and contribute to the company's growth.This is a unique opportunity to join a respected company in the HVAC cleaning industry and develop your skills in administration, customer service, and project coordination.Responsibilities:Manage customer relationships and ensure...
-
Tire Sales and Service Manager
7 days ago
Naples, Florida, United States Mavis Tire Supply Full timeTire Sales and Service ManagerWe are looking for an experienced Automotive Assistant and Service Manager to lead our tire sales and service team in the Naples, FL area. The successful candidate will be responsible for scheduling mechanics/technicians' work, ordering parts, ensuring the quality and timely completion of jobs exceeding customer expectations,...
-
Naples, Florida, United States Marriott International, Inc Full timeJob OverviewNail Technician at Marriott International, Inc is a part-time, non-management position that requires a state license and at least one year of relevant experience.Salary InformationWe estimate the salary for this role to be around $15.00 - $20.00 per hour, based on the location in Naples, Florida, and the requirements of the position.Key...
-
Dining Service Manager
4 weeks ago
Naples, Florida, United States Barbatella, LLC Full timeWe are seeking a skilled Host/Hostess to provide exceptional service at Barbatella, LLC.Job Description:The Host/Hostess is responsible for creating a welcoming atmosphere and ensuring seamless guest experiences.Welcome guests warmly and promptly greet them upon arrival.Provide accurate wait times and effectively manage the waiting area.Elegantly escort...
-
Landscape Services Account Manager
3 days ago
Naples, Florida, United States BraveView, Inc. Full timeJob OpportunityThe Business Developer/Account Manager Commercial Landscape Services position at BraveView, Inc. is a challenging and rewarding role for a motivated professional.**Company Overview**BraveView, Inc. is an established commercial landscaping company dedicated to providing high-quality landscaping services to businesses in Naples, FL. We...
-
Culinary Services Operations Manager
6 days ago
Naples, Florida, United States Experience SL Co. Full timeCulinary Services Director Job DescriptionWe are seeking a highly skilled Culinary Services Director to lead our culinary services team at Experience SL Co. As a key member of our senior living community, you will be responsible for delivering exceptional customer experiences and managing the culinary services team.Key Responsibilities:Lead and manage a team...
-
HVAC Service Operations Manager
4 weeks ago
Naples, Florida, United States Conditioned Air Company of Naples, LLC Full timeCompany OverviewWe are Conditioned Air Company of Naples, LLC, a leading provider of HVAC services. Our mission is to exceed customer expectations by providing high-quality products and exceptional service.About the RoleThis is an exciting opportunity for a skilled HVAC Service Operations Manager to join our team. As a key member of our management team, you...
-
Service Management Specialist
3 days ago
Naples, Florida, United States Cool Today Full timeKey Responsibilities:">">Drive revenue growth through exceptional leadership and employee development.">Maintain operational excellence through process improvement and accountability.">Coach service technicians on KPI performance and provide regular training.">Monitor call backs and warranties to ensure customer satisfaction.">Demonstrate a high level of...
-
Patient Services Manager
3 days ago
Naples, Florida, United States Grand Lely Dental Care Full timeResponsibilities and RequirementsThe Dental Front Office - Business Assistant will be responsible for greeting patients, managing front office duties, scheduling appointments, filing insurance claims, and processing accounts receivables. They will also partner with our providers to implement Heartland Dental systems and optimize office potential.To be...
-
Client Service Manager
6 days ago
Naples, Florida, United States TeamLogic IT, NaplesSarasota, FL Full timeKey ResponsibilitiesAs a Client Service Manager at TeamLogic IT in Naples/Sarasota, FL, you will play a critical role in managing the technical team's workload. Your responsibilities will include monitoring the service board to ensure all incoming support tickets are logged and categorized correctly, prioritizing and assigning technician tickets based on...
-
Financial Services Relationship Manager
3 weeks ago
Naples, Florida, United States PNC Financial Services Group Full timeAbout the RoleIn this role, you will have the opportunity to work with customers to understand their financial goals and provide personalized solutions to help them achieve success. As a Financial Services Relationship Manager at PNC, you will be responsible for building strong relationships with customers and providing exceptional service to meet their...
-
Financial Services Manager
1 week ago
Naples, Florida, United States McDonald & Osborne PA Full timeJob SummaryWe are seeking a highly skilled Financial Services Manager to join our team at McDonald & Osborne PA. This role offers a competitive salary of $65,000 - $85,000 per year, depending on experience.The successful candidate will have a degree in accounting or a related field and at least 3 years' experience as an accountant in a similar environment....
-
Naples, Florida, United States The Center for Orthopedic and Research E Full timeAbout the RoleWe are seeking an experienced Nursing Director to lead our team at The Center for Orthopedic and Research Excellence. As a key member of our leadership team, you will be responsible for overseeing nursing operations and ensuring exceptional patient care.Key ResponsibilitiesOperations Management: Proactively manage operational systems, including...