Sales Associate

2 days ago


San Mateo, California, United States Elements Massage Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Elements Massage San Mateo. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting our Elements Wellness Program, and selling skincare products to our clients.

Key Responsibilities
  • Deliver outstanding customer service to all clients, ensuring a positive experience every time they visit our studio.
  • Inform clients about the benefits of our Elements Wellness Program, a hassle-free membership plan.
  • Follow our proven sales process to enroll clients into the program and sell skincare products.
  • Be the first and final face of hospitality, whether on the phone or in the studio.
  • Ensure the client appointment and payment process is brief, painless, and accurate.
  • Work collaboratively with our Managers and Massage Therapists to create an environment where clients are the center of our world.
Requirements
  • Prior retail product sales experience, preferably selling memberships or services in-person to potential clients.
  • Customer service experience in a spa-like or similar environment, with a focus on attention, hospitality, and execution.
  • Familiarity with modern office tools and systems, including scheduling and payments.
  • A driven and customer-focused individual who can create a positive work environment for employees and exceptional experiences for clients.
Benefits
  • Competitive hourly rate of $17.35+ per hour, depending on experience.
  • Commission-based on membership program sales.
  • Preventative Managed Healthcare.
  • CalSavers Roth IRA.
  • A complimentary monthly massage at the studio (when working 20+ hours per week).

Elements Massage San Mateo is an equal opportunity employer and welcomes applications from diverse candidates.


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