Retail Customer Support Specialist

3 days ago


Mt Airy, United States Food Lion Full time
Retail Customer Support Specialist

Estimated salary: $32,000 - $45,000 per year

We are seeking a highly skilled Retail Customer Support Specialist to join our team at Food Lion. As a key member of our front-end staff, you will be responsible for providing exceptional customer service and resolving any issues that may arise during the shopping experience.

Key Responsibilities:

  • Deliver fast, easy, flexible, and friendly service to our customers
  • Assist the Customer Service Manager and Assistant Customer Service Manager in maintaining standards according to the Front End Standard Practice Manual
  • Resolve customer complaints and concerns in a professional and courteous manner

Requirements:

  • High school graduate or equivalent preferred
  • Effective communication and customer service skills
  • Ability to work independently and as part of a team


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