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Venue Operations Coordinator

2 months ago


Grand Rapids, Michigan, United States Live Nation Entertainment Full time
Job Summary:

As a Venue Operations Staff member at Live Nation Entertainment, you will be responsible for ensuring guest safety through proactive personal interaction and removing hazards in the area of responsibility. This role requires strong communication and problem-solving skills to prevent and resolve altercations among guests. Additionally, you will lead guests and other employees in emergency evacuation procedures and provide assistance as needed. Your ability to maintain control by circulating through your work area throughout the shift is crucial to the success of this role. You will also be responsible for checking the identification of any guest who appears to be under 30 years of age who is drinking alcoholic beverages inside the venue, and safeguarding against theft and property damage.

Key Responsibilities:

Ensure guest safety through proactive personal interaction and removing hazards in the area of responsibility
Prevent and resolve altercations among guests
Lead guests and other employees in emergency evacuation procedures and provide assistance
Maintain control by circulating through your work area throughout the shift
Check identification of any guest who appears to be under 30 years of age who is drinking alcoholic beverages inside the venue
Safeguard against theft and property damage

Requirements:

This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment. You must be able to maintain a professional demeanor and provide excellent customer service to guests.

What We Offer:

Live Nation Entertainment offers a competitive salary and benefits package, as well as opportunities for career growth and development.

How to Apply:

Apply now to join our team and take the first step towards a rewarding career in Venue Operations.