Customer Experience Expert
4 days ago
We are seeking a highly skilled Customer Experience Expert to join our team at Michaels Stores. As a key member of our retail team, you will be responsible for delivering an exceptional customer experience, maintaining store recovery standards, and ensuring all customers receive a fast and friendly checkout experience.
Key Responsibilities- Deliver Excellent Customer Service: Engage with customers, help them find products, and provide solutions to their queries.
- Maintain Store Recovery Standards: Complete truck unloading, stocking, and planogram processes to ensure the store is well-merchandised and in-stock.
- Provide Fast and Friendly Checkout Experience: Execute cash handling to standards and ensure customers receive a seamless shopping experience.
Requirements
- Retail and Customer Service Experience: Preference given to candidates with experience in retail and customer service.
- Physical Abilities: Ability to remain standing for long periods, move throughout the store, lift heavy boxes, and access high shelves by ladder or similar equipment.
Why Work with Us
- Total Base Pay Range: $16.28 - $19.10 per hour.
- Robust Benefits Package: Health insurance, paid time off, tuition assistance, employee discounts, and more.
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