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Housekeeping Specialist
2 months ago
Room Attendant
Location:
Des Moines, IA
Job Id:
304
# of Openings:
3
HOUSEKEEPING ROOM ATTENDANT
Reports to: Housekeeping Manager; position is non-exempt
ABOUT US
Aparium Hotel Group is a unique hospitality brand that has redefined the hotel experience since its inception in 2011. We pride ourselves on our ability to blend the operational expertise of larger hotel chains with the personalized touch of boutique accommodations, focusing on vibrant, smaller markets.
ABOUT YOU
You possess a keen awareness that attention to detail can significantly enhance guest satisfaction. You understand that neatness and order are essential, and you take joy in the little things, such as perfectly arranged linens and well-organized spaces. Your experience has taught you that maintaining a hotel room is both an art and a science. You appreciate the satisfaction of completing your tasks while also valuing teamwork and camaraderie with your colleagues.
ROLE OVERVIEW
The Room Attendant is responsible for ensuring the cleanliness and organization of guest accommodations and public areas. A strong attention to detail is essential to uphold the high standards of cleanliness expected at our hotel. Our Housekeeping team is committed to fostering a respectful and collaborative environment, where teamwork and open communication are paramount.
KEY RESPONSIBILITIES
- Exemplify the company’s core values of People, Place, and Character, promoting collaboration and exceptional service.
- Follow established cleaning protocols and safety measures while preparing guest rooms and replenishing supplies.
- Work closely with Housekeeping leadership to ensure a unified approach to guest satisfaction.
- Take pride in maintaining high standards of health and safety in all cleaning practices.
- Organize your work efficiently, respecting both your tools and workspace.
- Exhibit a sense of urgency in maintaining cleanliness in guest rooms and shared spaces.
- Engage in open communication during team meetings to share insights and address any concerns.
- Participate in feedback sessions to enhance your skills and improve housekeeping standards.
- Maintain regular communication with Housekeeping leadership to align on priorities and adapt to changing responsibilities.
- Monitor the condition of furniture and fixtures, reporting any issues to the appropriate departments for resolution.
- A strong commitment to cleanliness and a desire to learn and grow in the hospitality field.
- Basic understanding of cleaning methods and safety protocols.
- Proficient in English for effective communication and task execution.
- Strong interpersonal skills to interact with team members at all levels.
- Ability to thrive in a fast-paced environment while managing workload effectively.
- Capability to lift and transport items up to 25 lbs. independently and up to 100 lbs. with assistance.
- Willingness to stand or walk for extended periods while performing cleaning duties.
- Comfortable working in a pet-friendly environment.
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