Customer Service Specialist

6 days ago


Napa, California, United States adidas Full time

We're seeking highly motivated and customer-focused individuals to join our team as Seasonal Retail Store Associates in Napa, CA. As a key member of our retail team, you'll play a critical role in delivering exceptional customer experiences and driving sales growth.

About the Role

This is a seasonal position requiring flexibility and availability to work evenings and weekends. You'll be responsible for engaging with customers, maintaining a visually appealing store environment, and meeting sales targets.

Key Responsibilities:
  • Customer Engagement: Develop strong relationships with customers, understand their needs, and provide personalized product recommendations.
  • Visual Merchandising: Maintain a clean, organized, and visually appealing store environment at all times.
  • Sales Performance: Drive sales growth by promoting adidas products and services.
Requirements:
  • Availability: Must be flexible and available to work evenings and weekends.
  • Education: High school diploma or equivalent required.
  • Experience: Three to six months of retail experience preferred.
  • Skills: Basic numeracy, literacy, and verbal communication skills required.
Our Values:
  • Courage: Speak up when you see an opportunity; step up when you see a need.
  • Ownership: Pick up the ball. Be proactive, take responsibility, and follow-through.
  • Innovation: Elevate to win. Be curious, test, and learn new and better ways of doing things.
  • Teamplay: Win together. Work collaboratively and cultivate a shared mindset.
  • Integrity: Play by the rules. Hold yourself and others accountable to our company's standards.
  • Respect: Value all players. Display empathy, be inclusive, and show dignity to all.
Benefits:
  • Competitive Salary: $15-$18 per hour (estimated based on location and experience).
  • Flexible Paid Time Off: Enjoy paid time off to relax and recharge.
  • Education Assistance: Receive education assistance after one year of employment (20+ hours/week).
  • Employee Discount: Enjoy a generous employee discount on adidas products.


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