Customer Service Specialist
6 days ago
We're seeking highly motivated and customer-focused individuals to join our team as Seasonal Retail Store Associates in Napa, CA. As a key member of our retail team, you'll play a critical role in delivering exceptional customer experiences and driving sales growth.
About the RoleThis is a seasonal position requiring flexibility and availability to work evenings and weekends. You'll be responsible for engaging with customers, maintaining a visually appealing store environment, and meeting sales targets.
Key Responsibilities:- Customer Engagement: Develop strong relationships with customers, understand their needs, and provide personalized product recommendations.
- Visual Merchandising: Maintain a clean, organized, and visually appealing store environment at all times.
- Sales Performance: Drive sales growth by promoting adidas products and services.
- Availability: Must be flexible and available to work evenings and weekends.
- Education: High school diploma or equivalent required.
- Experience: Three to six months of retail experience preferred.
- Skills: Basic numeracy, literacy, and verbal communication skills required.
- Courage: Speak up when you see an opportunity; step up when you see a need.
- Ownership: Pick up the ball. Be proactive, take responsibility, and follow-through.
- Innovation: Elevate to win. Be curious, test, and learn new and better ways of doing things.
- Teamplay: Win together. Work collaboratively and cultivate a shared mindset.
- Integrity: Play by the rules. Hold yourself and others accountable to our company's standards.
- Respect: Value all players. Display empathy, be inclusive, and show dignity to all.
- Competitive Salary: $15-$18 per hour (estimated based on location and experience).
- Flexible Paid Time Off: Enjoy paid time off to relax and recharge.
- Education Assistance: Receive education assistance after one year of employment (20+ hours/week).
- Employee Discount: Enjoy a generous employee discount on adidas products.
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