Patient Services Coordinator

1 month ago


Murrells Inlet, South Carolina, United States Tidelands Health Full time
Job Summary

The Patient Services Representative will be responsible for registering all patients needing services and handling all first call resolution for the departments assigned. This role requires excellent customer service skills and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Register patients and obtain accurate and complete demographic, financial, and medical information
  • Transfer calls as appropriate and/or make appointments as necessary
  • Pre-register patients for procedures and verify insurance information
  • Assist with making referrals and anticipate and act on the needs of customers to enhance the patient experience
  • Perform various administrative support duties for the department or work location
Requirements
  • High School Diploma or equivalent required
  • At least 1 year of related customer-facing experience, preferably in healthcare
  • Ability to interact successfully with the public and perform effectively despite sudden deadlines and changing priorities
  • Ability to demonstrate a high level of interpersonal skills and perform with a high degree of accuracy and attention to detail

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