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Client Service Coordinator

2 weeks ago

Augusta, Maine, United States H&R Block Full time

H&R Block is seeking a Client Service Coordinator to join our team. As a key player in our client-facing operations, you will be responsible for delivering exceptional service and support to our clients.

About Us

We are a leading provider of tax preparation and financial services. Our mission is to provide personalized attention and expertise to our clients, while building strong relationships with our communities.

The Role

This is a challenging role that requires strong communication and interpersonal skills. You will be working in a fast-paced environment where no two days are ever the same. You will have the opportunity to work closely with our tax professionals and other team members to deliver outstanding results.

Your Responsibilities

  • Provide exceptional service and support to clients
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients according to their preferences
  • Ensure all client needs are met during service
  • Maintain office cleanliness and organization with team members

What We're Looking For

  • Previous experience in a customer service environment
  • Ability to multi-task and prioritize tasks effectively
  • Strong organizational and time-management skills
  • Computer proficiency with Microsoft Office