Operations Manager

3 weeks ago


Carrollton, Texas, United States West Techs Chill Water Specialist Full time
About the Role

The Operations Manager - Service Division is responsible for leading our service team to deliver exceptional customer experiences. This role involves managing service department operations, supervising technicians, and maintaining strong relationships with customers and vendors.

Key Responsibilities:
  • Lead a professional team of HVAC/R technicians
  • Manage technician hiring, training, and performance evaluations
  • Supervise service dispatchers and parts personnel
Requirements:
  • Three years of experience in customer service, management, or a related field
  • Knowledge of industry practices recommended
  • High school diploma required
  • Valid driver's license
  • Computer skills and multitasking abilities

We offer a competitive salary range of $80,000 - $110,000 + DOE, along with opportunities for professional growth and development. If you're a results-driven and customer-focused individual with excellent leadership skills, please consider this exciting opportunity.



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