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Housekeeping Attendant
2 months ago
We are seeking a highly motivated and detail-oriented Housekeeping Attendant to join our team at KSL Resorts. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas.
Responsibilities- Ensure all guests and visitors are welcomed and provided with exceptional service through friendly and courteous communication.
- Conduct regular facility inspections to ensure the cleanliness, safety, and specifications of the property are met.
- Prepare guest rooms for cleaning during designated times and maintain a high level of cleanliness and organization.
- Treat room and guest items with discretion and respect during cleaning.
- Make guest beds and replace linens as needed.
- Replenish guest room supplies and replace bath supplies.
- Clean the bathroom and closet, and vacuum and rake the carpet.
- Follow all security guidelines when entering and exiting rooms, ensuring rooms are secured upon departure.
- Promptly record or report lost items to the Executive Housekeeper and maintain an accurate log of items.
- Clean public areas of the property to ensure a fresh and organized environment for guests.
- Maintain and stock housekeeping carts throughout the day to ensure an efficient cleaning process.
- Adhere to all hotel policies and procedures, including maintaining excellent customer service and efficient operations.
- Follow OSHA safety rules and regulations, and participate in safety and security initiatives.
- Sustain the safety of the property through risk-management behavior, proper inspections, and knowledge of emergency procedures.
- Follow 4 Keys service standards, standard operating procedures, and safety standards.
- Work cohesively with co-workers and all departments as part of a team.
- Follow all additional duties as assigned by management.
- Preferred 6 months of housekeeping or cleaning experience.
- Ability to lift and/or carry up to 40 pounds frequently to assist guests.
- Ability to stand for extended periods of time.
- Ability to hear, understand, and communicate orally and in writing to communicate with staff, vendors, and guests.
- Ability to bend and twist, push and pull, stoop, and kneel.
- Ability to ascend and descend a ladder.
KSL Resorts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact human resources.