Service Advisor

2 weeks ago

Prairieville, Louisiana, United States Chabill's Tire and Auto Service Full time
Job Title: Service Advisor

We are seeking a highly skilled Service Advisor to join our team at Chabill's Tire and Auto Service. As a Service Advisor, you will play a critical role in delivering exceptional customer service and ensuring our customers receive the best possible experience.

Key Responsibilities:
  • Receive and deliver on customer requests, both phone and in-person
  • Effectively understand customer needs and preferences
  • Clearly communicate promise times and provide updates on service status
  • Help manage the daily schedule and prioritize tasks to meet customer needs
  • Create a professional environment that builds rapport and puts customers at ease
  • Answer customer questions about their service requests and needs
  • Use strong negotiation skills to complete the sales process while maintaining a high level of customer satisfaction
Requirements:
  • High school diploma or equivalent required
  • Prior sales experience in a dealership or showroom setting preferred
  • Excellent communication and negotiation skills
  • Ability to manage time and serve customers with little supervision
What We Offer:
  • Competitive compensation and bonus structure
  • Opportunities for career advancement and professional growth
  • Training and ongoing education to enhance skills and knowledge
  • A supportive and collaborative work environment

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