Service Advisor
1 month ago
Prairieville, Louisiana, United States
Chabill's Tire and Auto Service
Full time
Job Title: Service AdvisorWe are seeking a highly skilled Service Advisor to join our team at Chabill's Tire and Auto Service. As a Service Advisor, you will play a critical role in delivering exceptional customer service and ensuring our customers receive the best possible experience.
Key Responsibilities:- Receive and deliver on customer requests, both phone and in-person
- Effectively understand customer needs and preferences
- Clearly communicate promise times and provide updates on service status
- Help manage the daily schedule and prioritize tasks to meet customer needs
- Create a professional environment that builds rapport and puts customers at ease
- Answer customer questions about their service requests and needs
- Use strong negotiation skills to complete the sales process while maintaining a high level of customer satisfaction
- High school diploma or equivalent required
- Prior sales experience in a dealership or showroom setting preferred
- Excellent communication and negotiation skills
- Ability to manage time and serve customers with little supervision
- Competitive compensation and bonus structure
- Opportunities for career advancement and professional growth
- Training and ongoing education to enhance skills and knowledge
- A supportive and collaborative work environment