Customer Service Representative

4 days ago


Columbia, South Carolina, United States Alside Full time
Job Summary

Associated Materials / Alside is seeking a highly skilled Customer Service and Support Representative to join our team. As a key member of our Supply Center, you will be responsible for delivering exceptional customer service, product knowledge, and consultative selling skills to our customers.

Key Responsibilities:
  • Provide timely and accurate responses to customer inquiries and issues
  • Develop and maintain a high level of product knowledge to effectively support customers
  • Utilize consultative selling skills to establish and develop new customer accounts
  • Process customer orders and provide quotes as needed
  • Collaborate with the Supply Center Team to achieve overall goals and objectives
Requirements:
  • Ability to work in a fast-paced environment and make business decisions with minimal supervision
  • Excellent communication and interpersonal skills
  • Results-driven and self-motivated with a positive attitude
  • Ability to learn and adapt to new technology and processes
Work Environment:
  • Work in a warehouse environment with frequent standing, walking, and lifting
  • Use company communication devices, such as computers and printers
Preferred Qualifications:
  • College degree preferred
  • 2+ years' experience in a retail/wholesale environment with a demonstrated success working with customers
  • Microsoft Excel, Office, and Outlook experience
Benefits:
  • Competitive salary and benefits package
  • Opportunities for growth and professional development
  • Collaborative and dynamic work environment

Associated Materials, LLC is an equal opportunity employer and welcomes applications from diverse candidates.



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