Assistant Store Manager

4 weeks ago


New Rochelle, New York, United States Extra Space Storage Full time
Assistant Store Manager Job Description

As a key member of our team, you will have the opportunity to work in a dynamic and fast-paced environment with a focus on delivering exceptional customer service. We offer a competitive compensation package, a great work-life balance, and opportunities for career growth and development.

  • Work collaboratively with store teams to achieve sales and customer service goals.
  • Manage store operations, including inventory management, customer service, and sales.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Provide coaching and training to store staff to ensure excellent customer service and sales performance.
  • Monitor and analyze sales data to identify trends and opportunities for growth.
Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Meet or exceed sales targets through effective sales strategies and techniques.
  • Manage store inventory, including ordering and receiving merchandise, and maintaining accurate inventory records.
  • Develop and maintain relationships with customers, vendors, and other stakeholders to drive business growth and development.
  • Stay up-to-date with industry trends and best practices, applying this knowledge to improve store operations and customer service.
Requirements
  • 1+ year of customer-facing experience in a retail or sales environment.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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