Enterprise IT Director

3 weeks ago


Fort Worth, Texas, United States Addison Group Full time
Job Overview
The Addison Group is seeking an experienced Enterprise IT Director to lead our technology ecosystem. This role is responsible for ensuring the availability, reliability, and security of enterprise systems, supporting operational objectives and service levels. As a seasoned IT professional, you will have a strong background in IT operations management, SAP ERP, Azure public cloud, service delivery, vendor management, and process optimization, with a focus on high availability, scalability, and performance.

Responsibilities
Execute the enterprise operations "Run" strategy which is focused on scalability, uptime, and performance. Collaborate with IT leadership to develop IT operational policies, procedures, and best practices. Accountable for the technical operations of critical, multi-cloud applications which leverage outside partners. Identify and implement emerging technologies and operational best practices to optimize infrastructure performance. Develop and monitor key performance indicators (KPIs) and service level agreements (SLAs). Implement and maintain ITIL-based best practices, including incident, problem, and change management.

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