Cafe Ambassador

2 months ago


Columbus, Ohio, United States Capital One Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Cafe Ambassador. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting our brand values in a fast-paced cafe environment.

Key Responsibilities
  • Customer Engagement: Proactively engage with customers to understand their needs and provide personalized solutions to meet their financial goals.
  • Brand Ambassador: Promote Capital One's brand values and services to customers, highlighting the benefits of our products and services.
  • Community Outreach: Develop and maintain relationships with local businesses, nonprofits, and charities to promote financial literacy and support community development initiatives.
  • Team Collaboration: Work closely with colleagues to achieve sales targets, resolve customer complaints, and maintain a positive and inclusive team culture.
  • Continuous Learning: Stay up-to-date with industry trends, products, and services to provide expert advice to customers and drive business growth.
Requirements
  • Education: High School Diploma or Equivalent Certification
  • Experience: At least 1 year of Retail, Sales, or Customer Service experience
  • Skills: Strong communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in G-Suite
About Capital One

Capital One is a leading financial services company committed to helping individuals and families achieve financial freedom. We offer a comprehensive benefits package, competitive compensation, and opportunities for career growth and development.