Cafe Ambassador
2 months ago
Columbus, Ohio, United States
Capital One
Full time
About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Cafe Ambassador. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting our brand values in a fast-paced cafe environment.
Key Responsibilities- Customer Engagement: Proactively engage with customers to understand their needs and provide personalized solutions to meet their financial goals.
- Brand Ambassador: Promote Capital One's brand values and services to customers, highlighting the benefits of our products and services.
- Community Outreach: Develop and maintain relationships with local businesses, nonprofits, and charities to promote financial literacy and support community development initiatives.
- Team Collaboration: Work closely with colleagues to achieve sales targets, resolve customer complaints, and maintain a positive and inclusive team culture.
- Continuous Learning: Stay up-to-date with industry trends, products, and services to provide expert advice to customers and drive business growth.
- Education: High School Diploma or Equivalent Certification
- Experience: At least 1 year of Retail, Sales, or Customer Service experience
- Skills: Strong communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in G-Suite
Capital One is a leading financial services company committed to helping individuals and families achieve financial freedom. We offer a comprehensive benefits package, competitive compensation, and opportunities for career growth and development.