Concessions Team Member

2 days ago

Elizabethtown, Kentucky, United States The Sports Facilities Companies Full time
Job Summary

We are seeking a highly motivated and customer-focused Concessions Team Member to join our team at Elizabethtown Sports Park. As a key member of our Food and Beverage team, you will be responsible for providing exceptional customer service, operating an electronic cash register, and maintaining a clean and safe working environment.

Key Responsibilities
  • Assist customers with outstanding customer service and resolve any issues in a timely and professional manner
  • Operate an electronic cash register and credit card machine, accurately handling cash and credit transactions
  • Perform basic mathematical computations and balance the cash drawer at the end of each shift
  • Communicate effectively with the public, responding to inquiries and resolving conflicts in a polite and friendly manner
  • Assist in preparing and serving food items, including filling condiment containers and cleaning dining and concession areas
  • Clean working areas, including washing dishes and utensils, and maintaining equipment
  • Take and record temperature of food to ensure proper temperature controls in the transportation of food
  • Assist in unloading, lifting, and carrying food and supplies from trucks and storage areas
  • Assist in party rentals, including guest check-in, party supplies, and set-up, as well as cleaning shelters
  • Alert management immediately regarding any discrepancies or issues with the cash drawer
  • Clean bathrooms at the end of each shift
Requirements
  • Flexible work schedule, including nights, weekends, and holidays, with regular attendance required
  • Ability to work in all weather conditions
  • Excellent communication skills, both verbal and written
  • Ability to maintain focus in a high-volume, fast-paced environment
  • Excellent guest service skills and attention to detail
  • Ability to multi-task, prioritize, and remain calm and focused in difficult situations
  • Respectful and friendly demeanor towards athletes, guests, visitors, and fellow team members
  • Ability to work well with others and take personal initiative for the betterment of the team and venue
  • Commitment to the safety and well-being of others
  • Customer service and cash handling experience preferred
Working Conditions and Physical Demands
  • Ability to lift 40 pounds
  • May be required to sit or stand for extended periods of time
  • Facility has intermittent noise

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