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Mobility Equipment Repair Specialist

2 months ago

Denver, Colorado, United States ASM LLC Full time
Job Overview

Join ASM LLC as a Mobility Equipment Repair Specialist, where your technical expertise will make a significant difference in the lives of individuals with disabilities.

Position Summary

As a technician specializing in power and manual wheelchairs, as well as customized seating and adaptive devices, you will utilize your mechanical skills to enhance the quality of life for clients facing mobility challenges. Your role is crucial in ensuring that our clients have access to well-fitted and reliable mobility solutions.

Key Responsibilities
  • Conduct repairs on specialized and high-end wheelchairs and complex rehabilitation equipment for ASM LLC clients, which includes scheduling pick-ups and deliveries, providing loaner equipment, ordering parts, and documenting repairs for billing purposes.
  • Assist with the delivery and setup of equipment as directed by the Rehabilitation Specialist or Assistive Technology Professional.
  • Receive and assemble equipment and parts according to specifications as required.
  • Maintain an organized workflow for processing service orders, ensuring all related documentation is accurate and up-to-date.
  • Provide comprehensive reports on repair findings through our documentation system, including quoting necessary parts for repairs and responding promptly to requests for additional information.
  • Utilize our software system for documenting service orders and managing inventory, including order entry and report writing.
  • Keep the warehouse and inventory areas clean and organized to enhance operational efficiency.
What We Offer

At ASM LLC, we provide:

  • Ongoing training on equipment specifications, assembly, troubleshooting, and repairs.
  • DMERT Certifications and continued education on equipment setup, repair, and funding requirements.
  • All necessary tools and technology to perform your duties effectively.
  • Opportunities for professional growth within our organization, including potential roles in Inside Sales, Team Leadership, or as an Assistive Technology Professional.
  • A comprehensive benefits package, including 401K and health benefits.
Qualifications
  • High school diploma or equivalent.
  • 3-5 years of experience in rehabilitation or approved training preferred.
  • Strong mechanical aptitude.
  • Ability to lift/carry up to 35 lbs frequently and up to 85 lbs occasionally, with the capacity to stand, sit, and drive as required throughout the workday.
  • Clean and professional appearance.
  • Excellent driving record is mandatory.
Essential Characteristics

We value the following traits in our team members:

  • Compassion: Understanding the unique physical, emotional, and financial needs of each client.
  • Knowledge: Staying informed about the latest technology and insurance policies that affect our clients.
  • Efficiency: Maintaining a sense of urgency that reflects the importance of our clients' reliance on the technology we provide.
Core Values

Our mission is driven by:

  • Empathy: Listening to client needs and valuing their input.
  • Continuous Learning: Seeking the latest clinical education and innovative products.
  • Embracing Technology: Utilizing tools to improve accountability and efficiency in our work.

Job Type: Full-time

Salary: $24.50 per hour

Benefits
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Schedule
  • Day shift
  • Monday to Friday
License/Certification
  • Driver's License (Required)

Work Location: One location