Customer Service Representative
2 days ago
Staff Finders Technical Inc. is seeking a highly motivated and dedicated Customer Support Representative to join our Enterprise Contract Center team. This role offers a unique opportunity to work with cutting-edge agricultural technology products and deliver exceptional service to our dealers and customers.
Key Responsibilities- Respond to general product inquiries, including availability and compatibility
- Assist with issues related to Agriculture, Residential, Commercial Turf, and Golf products
- Handle warranty registration and extended warranty coverage
- Provide out-of-warranty assistance and manage parts and publications lookups
- Address Loyalty Rewards program inquiries
- Support hours: Monday-Friday, 7 AM - 6 PM CST
- Flexibility to work any 8-hour shift within the support window
- On-site work required, with shifts potentially changing based on call volumes
- Initial training will be provided for approximately 6 weeks, including 2 weeks of classroom learning and 2-4 weeks of on-the-job mentoring
- Full productivity is typically achieved within 3-4 months
- Primary responsibilities may cover either Tier 1 or Tier 2 support
- Strong interpersonal, negotiation, and conflict resolution skills
- Excellent written and verbal communication skills
- 6+ months of customer service/support experience
- Proficiency with Microsoft Office and strong troubleshooting skills
- Availability to work support hours, with occasional holiday shifts
- Knowledge of agriculture, turf (mowers), and utility vehicles
- Prior experience in Agriculture or Technology dealer channels
- Associate's or Bachelor's degree in Agriculture, Business, Communications, Engineering, IT, or a related field
This is a fantastic opportunity to join a dynamic team supporting cutting-edge technology in the agriculture sector. If you're ready to take on this exciting role, apply now and become a part of the Staff Finders Technical family.
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Customer Service Representative
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Johnston, Iowa, United States Staff Finders Inc Full timeAbout the JobWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Staff Finders Technical Inc. This role provides an excellent opportunity to work with cutting-edge agricultural technology products and deliver exceptional service to our dealers and customers.Key ResponsibilitiesRespond to general product...
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Customer Service Representative
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Customer Service Representative
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Johnston, Iowa, United States Raising Cane's Chicken Fingers Full timeAbout the RoleWe are seeking a highly skilled Customer Service Associate to join our team at Raising Cane's Chicken Fingers. As a key member of our customer experience team, you will be responsible for providing exceptional service to our guests, ensuring their satisfaction and loyalty to our brand.Key ResponsibilitiesProvide prompt and courteous service to...
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Customer Service Representative
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Johnston, Iowa, United States Kelly Services, Inc. Full timeGrow Your Career with Kelly Services, Inc.Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly Services, Inc. is looking for a Customer Support Representative II to work at John Deere in Johnston, IA. Let us help you grow at work and discover new skills in the retail and agriculture...
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Customer Service Representative II
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Johnston, Iowa, United States Kelly Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Associate to join our team at Kelly. As a Customer Service Associate, you will be responsible for providing exceptional customer service and support to our clients in the agriculture industry.Key ResponsibilitiesProvide information and solutions to channel partners, customers, and...
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Customer Support Representative II
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Johnston, Iowa, United States Kelly Services, Inc. Full timeCustomer Support Associate Job DescriptionKelly Services, Inc. is seeking a Customer Support Associate to join our team.Key Responsibilities:Treat each customer with individual attention and strive to consistently improve the overall customer experience and service satisfaction.Process all customer inquiries and build rapport with customers.Identify customer...
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Customer Support Representative
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Johnston, Iowa, United States Staff Finders Inc Full timeAbout the JobStaff Finders Technical Inc. is seeking a highly skilled and dedicated Customer Support Representative to join our e-Commerce Contact Center team. This role provides an opportunity to work with cutting-edge agricultural technology products while delivering exceptional service to our dealers and customers. You will serve as the front line for...
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Customer Support Representative
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Customer Support Specialist
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Johnston, Iowa, United States Mindlance Full timeJob Title: Customer Support Representative IIAt Mindlance, we are seeking a highly skilled Customer Support Representative II to join our team. As a key member of our e-Commerce Contact Center, you will be responsible for providing exceptional customer service to our Region 4 (USA/Canada/Australia) customers and dealers.Key Responsibilities:Take inbound...