Current jobs related to ServiceNow Architect - Kohler, Wisconsin - KOHLER

We are seeking a highly skilled ServiceNow Architect to lead the planning, design, and implementation of HR Service Delivery solutions within our organization. As a key member of our IT team, you will be responsible for architecting and implementing HRSD solutions that meet our business needs and drive process improvements.

• Lead the design and implementation of HRSD solutions within the ServiceNow platform, ensuring alignment with organizational goals and best practices.
• Oversee the management and configuration of the ServiceNow HRSD module, including Case and Knowledge Management, Employee Service Center, and Lifecycle Events.
• Provide leadership for systems projects, challenging obsolete practices, questioning accepted truths, and eliminating non-value-added processes.
• Control project scope, resources, and quality within budget and schedule to meet objectives, and direct, schedule, coordinate, and evaluate efforts of information systems, user, and vendor personnel.
• Collaborate with HR and IT stakeholders to gather and analyze business requirements, translating them into technical specifications and solutions.
• Lead the implementation of HRSD solutions, ensuring integration with other ServiceNow modules and external systems, and coordinate system tests.
• Customize and configure the HRSD module to meet specific organizational needs, including developing custom applications, workflows, and reports.
• Continuously evaluate and optimize HRSD solutions to improve efficiency, user experience, and overall value to the organization.

• Bachelor's degree in Computer Science, Information Technology, Human Resources, or a related field. Advanced degree or relevant certifications are a plus.
• 5+ years of experience with the ServiceNow platform, including at least 3 years specifically focused on HRSD.
• Proven experience in architecting and implementing HRSD solutions within large, complex organizations.
• Understanding of HR processes and how they can be optimized through technology.
• Proficiency in ServiceNow HRSD module, including Case and Knowledge Management, Employee Service Center, and Lifecycle Events.
• Strong knowledge of ServiceNow platform capabilities, including scripting, integrations, and custom applications.
• Excellent communication and stakeholder management skills.
• Ability to lead cross-functional teams and drive projects to completion.
• Strong analytical and problem-solving skills.

We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.