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Night Auditor

2 months ago

Anchorage, Alaska, United States Crestview Management, LLC Full time
Job Summary:

Crestview Management, LLC is seeking a detail-oriented and reliable Night Auditor to ensure the smooth operation of our hotel during overnight hours. As a key member of our team, you will be responsible for balancing the day's financial activities and providing exceptional guest services.

Key Responsibilities:
  • Audit and Balance Financial Transactions: Reconcile and balance all accounts for the hotel, including guest charges, room revenues, and payments. Ensure accurate and complete financial records.
  • Prepare Financial Reports: Generate and distribute daily reports, including the daily revenue report, credit card transaction summaries, and other necessary reports for management.
  • Guest Services: Assist with late check-ins, check-outs, and respond to guest inquiries and requests during overnight hours. Provide information about our hotel services and local attractions.
  • Process Reservations: Handle and process room reservations, cancellations, and modifications. Ensure accurate and up-to-date records in our hotel management system.
  • Set Up for the Next Day: Prepare the hotel for the next day's operations by coordinating with other departments, ensuring accurate room statuses, and preparing guest folios for morning check-outs.
  • Handle Emergencies: Respond to emergency situations following hotel protocols and ensure the safety of guests and staff.
  • Other Duties: Perform additional duties as assigned by management, such as light housekeeping or setting up breakfast stations.
Qualifications:
  • Experience: Previous experience in hospitality, accounting, or a related field is preferred but not required.
  • Education: High school diploma or equivalent; additional education in hospitality or accounting is a plus.
  • Skills:
    • Strong numerical and analytical skills.
    • Excellent communication and customer service abilities.
    • Proficient with computers and hotel management software.
    • Ability to work independently and handle multiple tasks efficiently.
    • Detail-oriented and organized.
  • Availability: Must be available to work overnight shifts, including weekends and holidays.