Dining Experience Host
1 week ago
NEXDINE Hospitality is seeking a skilled Guest Experience Ambassador to join our team. In this role, you will provide exceptional service to residents, colleagues, and guests while ensuring a best-in-class dining experience.
Salary InformationThe estimated annual salary for this position is $45,000 - $55,000, commensurate with experience and location in Columbus, OH.
Job ResponsibilitiesThe Guest Experience Ambassador reports to the Director of Dining Services and is responsible for:
- Providing a spirit of hospitality in all interactions with residents, colleagues, and guests.
- Leading the food service team and engaging with residents to obtain desired orders for food or beverages.
- Explaining menu items, describing ingredients and cooking methods, and ensuring resident satisfaction with all aspects of service.
- Checking residents' diets, likes, and dislikes to ensure requirements are met.
- Assisting with set-up and breakdown of meal periods, stocking service areas, and performing cleaning duties as assigned.
- Providing excellent customer service, including being attentive, approachable, and greeting and thanking customers.
To be successful in this role, you should possess:
- A high school diploma or equivalent.
- Previous experience in food service and customer service.
NEXDINE Hospitality offers a generous compensation package, including:
- Health, dental, and vision insurance.
- Flexible Spending Accounts.
- Company-paid life insurance.
- Variety of voluntary programs and insurances.
- 401(k) savings plan.
- Paid vacation, holiday, and sick time.
- Employee Assistance Program (EAP).
- Plus, various perks.
We're a fast-growing specialty dining service provider dedicated to delivering exceptional experiences. We offer excellent working conditions, empower creativity, and use cool technology to serve great food. We hire and keep great people, work as a team, and contribute to the success of our business. We want our employees to get excited about making great food while keeping our customers satisfied and coming back for more.
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