Plumbing Call Center Agent

5 days ago


Whittier, California, United States Mitch Clemmons Plumbing Full time
Job Description

We are looking for an experienced Plumbing Customer Service Dispatcher to join our team at Mitch Clemmons Plumbing. In this role, you will be responsible for managing customer relationships, scheduling service appointments, and providing excellent customer service.

Key Responsibilities
  • Manage customer relationships and resolve issues in a timely manner
  • Schedule service appointments and dispatch plumbers as needed
  • Collaborate with colleagues to achieve business objectives
  • Continuously improve our customer service processes and procedures
Requirements
  • Previous experience in customer-facing roles, preferably in the plumbing industry
  • Excellent communication and problem-solving skills
  • Ability to work independently and prioritize tasks effectively
  • Familiarity with computer software and systems
Compensation

We offer a competitive salary of $52,000 - $62,000 per year, depending on experience. Our benefits package includes health insurance, paid time off, and opportunities for professional growth and development.



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