Patient Care Coordinator

2 weeks ago


O'Fallon, United States SSM Health Physical Therapy Full time
About SSM Health Physical Therapy

We provide comprehensive outpatient services, specializing in sports, orthopedic, hand and work-related injuries.

Our team of over 700 physical, occupational and speech therapists delivers exceptional care and customer service across 80+ outpatient physical therapy centers in the St. Louis Metro area.

Role Description:

This leadership role oversees the operations of an outpatient clinic, ensuring high-quality patient care and business growth through community involvement.

The ideal candidate will have a Bachelor's Degree in Physical Therapy, current state licensure, and CPR certification.

Estimated Salary: $145,000 per year

Responsibilities:
  1. Manage daily operations and supervise staff at an outpatient clinic.
  2. Serve as a rehabilitation specialist and mentor to staff.
  3. Foster team dynamics and state-of-the-art facility functions.
  4. Promote business growth through community involvement.
  5. Analyze key indicators and implement improvements.
  6. Communicate with Center Manager on patient care, budget achievement, and staffing issues.
Key Responsibilities:
  1. Ensure excellent customer service to patients, physicians, case managers, and other users of clinical services.
  2. Develop facility-specific objectives, priorities, and strategic planning.
  3. Prepare annual budgets and operate clinic within allocated funds.
  4. Review and integrate clinic statistics.
  5. Administer, review, and update policies and procedures.
  6. Identify, develop, and implement new programs and services.
  7. Maintain compliance with regulatory and licensing agencies, standards of practice, and Code of Conduct.
Benefits:
  • Comprehensive benefits package including health, dental, and vision insurance, life insurance, prescription coverage, paid time off, extended illness days, and a 401(k) retirement plan with company match.
  • Clinical ladder program, orientation program, residency programs, national continuing education courses, tuition assistance, student loan repayment assistance, and productivity standards that allow for high-quality patient care.

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