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Retail Sales Associate
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Job Summary
We are seeking a highly motivated and customer-focused Retail Store Associate to join our team at CVS Health. As a Retail Store Associate, you will play a vital role in providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor operations.
Key Responsibilities
- Provide differentiated customer service by anticipating customer needs, demonstrating empathy and care in all interactions, and actively identifying and resolving potential service issues.
- Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact, and offering help locating additional items, when needed.
- Accurately perform cashier duties handling cash, checks, and credit card transactions with precision while following company policies and procedures.
- Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by store manager.
- Support opening and closing store activities, when needed.
- Provide customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools.
- Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.
Requirements
- At least 16 years of age.
- Physical Requirements: Remaining upright on the feet, particularly for sustained periods of time; Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting; Visual Acuity Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details.
Preferred Qualifications
- Previous experience in a retail or customer service setting.
Education
- High School diploma or equivalent.
About CVS Health
At CVS Health, we are committed to delivering enhanced human-centric health care for a rapidly changing world. Our purpose guides our commitment to deliver services that make health care more personal, convenient, and affordable. We strive to promote and sustain a culture of diversity, inclusion, and belonging every day.