Branch Operations Supervisor

1 week ago


Plano, Texas, United States Lawn Tech Full time
Branch Operations Supervisor

Lawn Tech is looking for an experienced Branch Operations Supervisor to oversee the daily operations of our branch, ensuring efficient workflows and excellent customer service.

About Our Company:

We are committed to delivering exceptional lawn care services, maintaining high-quality standards, and fostering strong relationships with our customers and employees.

Salary Range: $60,000 - $75,000 per year, depending on experience.

Main Responsibilities:

  • Supervise and direct office staff, promoting a positive and productive work environment.
  • Coordinate office activities, manage office inventory, and ensure timely ordering of supplies and equipment.
  • Develop and implement procedures to improve office efficiency and productivity.
  • Build strong relationships with customers, responding promptly to their inquiries and resolving issues professionally.
  • Work closely with HR to coordinate staffing needs, payroll processing, and employee benefits.
  • Monitor and analyze office performance metrics, making recommendations for process improvements.
  • Maintain accurate and up-to-date records for customer service requests, work orders, billing, and other administrative matters.
  • Foster a culture of teamwork, collaboration, and open communication within the office and across departments.

Requirements:

  • Minimum 3 years of experience in office management or administrative roles, preferably in the lawn care, landscaping, or service industry.
  • Demonstrated leadership and supervisory skills, with experience managing staff and coordinating office activities.
  • Associate's degree in business administration, management, or a related field, or equivalent experience.
  • Excellent organizational, communication, and interpersonal skills, with a focus on customer service.
  • Proficiency in office software (Microsoft Office, Google Suite) and customer management systems.


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