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Medical Office Support Specialist

2 months ago

Arroyo Grande, California, United States Skin And Cancer Institute Full time
Job Summary

We are seeking a highly skilled and detail-oriented Medical Office Support Specialist to join our team at Skin And Cancer Institute. As a key member of our dermatology office, you will play a vital role in providing exceptional patient care and support to our physicians and nursing personnel.

Key Responsibilities
  • Patient Care Activities: Assist physicians and nursing personnel with a variety of patient care activities, ensuring the highest level of quality and service.
  • Customer Service: Deliver outstanding customer service, maintaining established quality control standards and exceeding patient expectations.
  • Exam Room Coordination: Show patients to exam rooms according to company standards, ensuring a seamless and efficient experience.
  • Documentation: Record patient care documentation accurately and in a timely manner, maintaining confidentiality and adhering to company policies.
  • Coordination and Organization: Coordinate patient care as directed by physicians, company standards, and policies, while maintaining a clean and organized work environment.
Requirements
  • Experience: 1+ year experience in a dermatology office with back office experience preferred, but not required. 3+ year experience in any other specialty as a medical assistant.
  • Knowledge and Skills: Knowledge of medical terminology, ability to react calmly and effectively in emergency situations, effective communication and customer service skills, and the ability to follow dispensary technician policy and all policies.