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Omnichannel Engagement Specialist

3 weeks ago


Herndon, Virginia, United States Amazon Full time
Key Responsibilities
  1. Educate customers on the value proposition of AWS and participate in architectural discussions to ensure solutions are designed for successful deployment in the cloud.
  2. Provide thought leadership sharing best practices through forums such as AWS blogs, whitepapers, reference architectures, and public-speaking events.
  3. Engage with other AWS solutions architects, partner, and professional services organizations to drive large and highly complex sales opportunities to closure.

A day in the life of an Amazon Connect Customer Success Specialist Solutions Architect (CSS SA) involves working directly with customers to accelerate their deployments and increase adoption in alignment with their business objectives.