Customer Experience Leader
4 days ago
At Altec Industries, Inc., we believe that our employees are our greatest strength. We offer a comprehensive benefits package that includes medical, dental, and vision care, as well as a matching 401(k) plan. Our competitive compensation package is designed to reward performance and encourage growth within the company.
Job Summary
We are seeking a highly motivated and experienced Service Operations Manager to join our team. The ideal candidate will have a bachelor's degree in a related field and industry-related experience and knowledge. The successful candidate will possess excellent leadership and communication skills, with the ability to work in a fast-paced environment with minimal supervision.
Main Responsibilities
* Oversee the daily activities of Mobile Service Technicians (MSTs)
* Develop and implement plans to improve productivity and efficiency
* Collaborate with Material Control department to ensure timely delivery of parts and materials
* Foster positive relationships with Altec Sales Account Managers and customers
Required Skills and Qualifications
* Bachelor's degree in a related field
* Industry-related experience and knowledge preferred
* Excellent leadership and communication skills
* Ability to work in a fast-paced environment with minimal supervision
Additional Benefits
* Comprehensive benefits package
* Competitive compensation package
* Paid vacation time
* Tuition reimbursement program
About Altec Industries, Inc.
We are an equal opportunity employer and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law.
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