IT Service Delivery Technician
1 week ago
Centra Corporation is a leading financial institution with a rich history dating back to 1940. As a career-driven organization, we strive to make a meaningful impact in our members' financial lives and communities.
Job SummaryWe are seeking a highly skilled IT Service Delivery Technician to join our team at the Centra Credit Union Headquarters in Columbus, Indiana. This role is responsible for providing top-notch technical support to our team members, ensuring issues are resolved promptly and efficiently.
Key Responsibilities- Provide Tier I and Tier II technical support to team members via phone, email, and instant messaging
- Manage incidents and requests in the ticket system, escalating issues as needed
- Install, repair, test, and upgrade computer equipment, including desktops, laptops, printers, cell phones, and tablets
- Support Centra projects by attending meetings, updating project management on completed tasks, and providing on-site support during project implementation
- Provide impromptu audio/visual support to team members
- Support IT asset management program
- Provide after-hours and weekend support for critical Service Delivery team and Field Support issues
- Associate's degree in a related field
- A minimum of one year up to three years of similar or related experience, including preparatory experience
Centra Corporation offers a competitive salary, excellent benefits, and a collaborative work environment that fosters family and work-life integration. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.
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IT Service Delivery Technician
5 days ago
Columbus, Ohio, United States Centra Corporation Full timeAbout Centra CorporationCentra Corporation is a leading financial institution with a rich history dating back to 1940. As a career-driven organization, we strive to make a meaningful impact in our members' financial lives and communities.Job SummaryWe are seeking a highly skilled IT Service Delivery Technician to join our team at the Centra Credit Union...
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