Master Guitar Craftsman
2 days ago
Guitar Center is a leading music retailer that embodies the world of creativity and music by encouraging staff to find their own individual sound. As a Master Guitar Craftsman, you will be part of a team that develops and nurtures lifelong musicians and makes a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.
Salary and BenefitsThe estimated salary for this position is $18-$25 per hour, with a potential bonus based on performance. Additionally, you can expect a comprehensive benefits package, including medical, dental, vision, 401(k) with company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Job DescriptionAs a Musical Instrument Specialist, you will provide top-notch maintenance and repair services on customer-owned instruments and assist in maintaining store inventory. Your goal will be to continually build and increase business through exceptional customer experience and quality work.
- Customer Focus: You will understand customer service principles and provide an excellent customer experience, connecting with customers in a meaningful way, being approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers.
- Initiative: You will identify opportunities and issues, following through on work activities to capitalize or resolve them, learning quickly, and taking positive action without being requested to do so.
- Selling: You will work through GC certification programs to gain a base understanding of products and sales techniques.
- Training: You will effectively train learners and communicate information and techniques so that they are retained.
To succeed in this role, you will need a skilled understanding of repairing guitars. It would be beneficial if you have foundational product knowledge on Guitar Center products.
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws.
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