Service Team Lead

3 weeks ago


Seattle, Washington, United States The Bartell Drug Company Full time
Lead Service Associate Job Description

As a Lead Service Associate at The Bartell Drug Company, you will play a vital role in ensuring exceptional customer experiences and driving sales growth in our stores. Your primary responsibility will be to supervise and assist Store Associates with daily operational tasks, while also providing top-notch customer service and maintaining a safe, clean, and pleasing environment for customers and associates.

Key Responsibilities:
  • Supervise and assist Store Associates with daily operational tasks, including receiving and stocking procedures, cash handling, and customer transactions.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a safe, clean, and organized store environment, adhering to company standards and policies.
  • Assist with merchandising tasks, including plan-o-gram implementation and visual merchandising.
  • Count and reconcile cash register drawers, prepare deposits, and order change from the bank.
  • Design and implement a monthly schedule to ensure efficient workflow and effective use of resources.
Requirements:
  • High School Diploma or General Education Degree (GED) required.
  • At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What We Offer:

As a Lead Service Associate at The Bartell Drug Company, you will enjoy a competitive salary, generous paid time off, 401K matching, and opportunities for career growth and development. We are committed to creating a positive and inclusive work environment that supports the health and wellness of our employees.



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