Portfolio Delivery Manager

2 months ago

Richmond, Virginia, United States Bank of America Full time

About This Role

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Our company is built on a foundation of responsible growth, which drives our commitment to being a great place to work for our teammates around the world.

We are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered to contribute their best work. We achieve this by hiring individuals with a broad range of backgrounds and experiences and investing in their growth and well-being through competitive benefits and opportunities for development.

We believe in the importance of teamwork and flexibility, and we use a multi-faceted approach to support our employees in achieving a healthy work-life balance. This includes offering flexible work arrangements, employee wellness programs, and opportunities for professional growth and development.

This role is responsible for leading a team to maximize the value delivered through multiple programs and/or value streams within a small, less complex delivery portfolio. Key responsibilities include managing and developing the team through coaching, mentoring, and feedback, aligning strategy and execution by applying Lean and systems thinking approaches to strategy, investment funding, portfolio operations, and governance.

Key Responsibilities

  • Directs and leads a delivery team aligned to a portfolio and mentors Delivery Leads
  • Manages and improves portfolio operations and governance processes, ensuring risks and roadblocks are escalated and resolved quickly
  • Builds relationships with business and technology executives across multiple organizations, as well as Compliance and Risk
  • Partners with key stakeholders and leaders to define the vision and create the portfolio roadmap aligned to strategic goals
  • Provides status updates and reporting for the portfolio to stakeholders and leadership pertaining to desired outcomes, delivery, risks, issues, and schedule
  • Manages overall portfolio financials, Profit and Loss (P&L), and performance
  • Ensures adherence with Enterprise Change Management standards

Managerial Responsibilities

  • This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above
  • Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals
  • Manager of Process & Data: Demonstrates deep process knowledge, operational excellence, and innovation through a focus on simplicity, data-based decision making, and continuous improvement
  • Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities, and contributions
  • Risk Manager: Ensures proper risk discipline, controls, and culture are in place to identify, escalate, and debate issues
  • People Manager & Coach: Provides inspection, coaching, and feedback to motivate, differentiate, and improve performance
  • Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions
  • Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization
  • Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting, and appropriately delegating teamwork

Required Qualifications

  • 7+ years of active involvement in project management with a strong track record of delivering projects/releases per expectations
  • 7+ years leading large-scale transformation programs, involving business process and change
  • 3+ years of Agile experience with an understanding of Agile principles, concepts, and ceremonies
  • Excellent communication skills with a proven track record of presenting at the most senior levels within the enterprise
  • Builds and maintains relationships by engaging different project stakeholders to establish credibility, solve problems, and achieve goals
  • Proactively identifies, manages, and addresses risks, issues, and dependencies
  • Previous experience managing and responding to Audit and Compliance directives
  • Ability to identify the need and direct resources to provide process documentation and define controls, shooting across a large enterprise environment
  • Broad knowledge of the change policy, processes, environments, and tools as well as the risk control framework
  • Works with business, operations, technology partners/delivery teams for desired business outcomes
  • Reports on project success criteria results, metrics, test, and deployment management activities
  • Proven strong ability to connect business strategy to financial plans and models and ensure achievement
  • Experience in leading and/or working in cross-functional teams to develop and execute project plans
  • Strong interpersonal skills along with the ability to influence and drive continuous improvement across processes
  • Ability to decompose complex issues and drive timely decisions; knowing when to engage others for additional input, and when to act independently

Desired Qualifications

  • Cloud Experience with an understanding of governance controls and tollgates
  • Understanding of Internal and External (government regulated) Security, Risk, Compliance, Standards, and Policies
  • Experience in matrix managing teams within a large organization

Skills

  • Collaboration
  • Influence
  • Result Orientation
  • Risk Management
  • Stakeholder Management
  • Analytical Thinking
  • Business Acumen
  • Data Management
  • Financial Management
  • Solution Delivery Process
  • Agile Practices
  • Architecture
  • DevOps Practices
  • Solution Design
  • Technical Strategy Development

Shift

1st shift (United States of America)

Hours Per Week

40

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