Universal Banker

Job Summary:

We are seeking a highly motivated and customer-focused Universal Banker to join our team at InBank. As a Universal Banker, you will be responsible for providing exceptional customer service, building relationships with clients, and promoting financial solutions to meet their needs.

Key Responsibilities:

1. Assist clients with day-to-day customer service requests, including complex issues and interactions regarding customer inquiries, new accounts, and ongoing relationship needs.
2. Perform transfers, loan payments, and wire transactions.
3. Open consumer new accounts with supporting products and services, including online banking, mobile banking, and debit cards.
4. Inform customers about all banking products and services, identifying and cross-selling referral opportunities to broaden the customer's banking relationship.
5. Meet/exceed sales and referral goals and meet/exceed individual and branch targets.
6. Maintain current knowledge and follow all bank financial and security regulations and procedures.

Requirements:

Education: High School Diploma or Equivalent

Work Experience: 1+ years experience in sales, teller, new accounts, or loan processing

Supervisory Experience: N/A

Licenses/Accreditations: None required

Computer Skills: Proficient with Microsoft Office Suite; 10-Key by touch is preferable

Other Requirements: Detail-oriented; decision-making capabilities. Must be able to use fingers, hands, and wrists for repetitive tasks such as typing, using a mouse, handling paper, currency or coin, and operating a telephone.

Preferred Skills/Experience: Prior teller/sales experience. Strong attention to detail and accuracy; professional and courteous communication skills. Ability to cross-sell and/or refer bank products based on customers' needs.

Benefits:

• Targeted hiring range based on experience: $18 - $20 hourly.
• Bonus Eligibility: Annual bonus based on Company Bonus Plan/Individual Performance and is at the Company Discretion.
• Benefits: Medical, Dental, Vision insurance. Disability insurance. Employee assistance program. Flexible spending account. Health savings account. Life insurance.
• Paid Time Off: Vacation and sick leave, as well as paid Bank Holidays.
• 401(k): Company match begins with the first contribution and follows the company vesting schedule.
• Other: access to career training and development opportunities, employee discounts.